Mode of Payment

 

Payment Methods – Kool Toyz accepts Credit / Debit Cards (Visa, Mastercard, American Express) & Net Banking from all Banks in India.

We also accept payment via "Cash on Delivery" (COD) at the time of the delivery of the product. However, a Convenience fee of Rs. 50/- will be charged for orders below Rs. 500/-.

 

Safety – Kool Toyz partners with secure Payment Gateways who ensure a secure encrypted connection for all credit card, Debit Card and net banking transactions. You can rest assured that your Bank & Card details remain confidential at all times.

 

Any Hidden Charges – There are no hidden or extra costs or additional charges on your order. The amount you see is the amount you pay while Checkout.

 

Cash on Delivery (COD) – If you are uncomfortable sharing your personal card or bank details online, then Cash on Delivery is the best method of payment for you. You can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

If you want to use the Cash on Delivery facility, just select the COD payment option while placing the Order on the Checkout .page.

 

Payment by Credit / Debit Card – We accept Credit / Debit cards issued by all banks in India. During checkout, you will require to fill in your card number, card expiry date, three-digit CVV number (at the back of the card). You will then be redirected to your bank's secure payment gateway where you will need to enter your online password (issued by your bank) to complete the payment.

 

Prevention of Card Fraud – We at Kool Toyz take utmost care to prevent any kind of fraudulent charges on your Credit / Debit cards.  We along with our online payment partners are constantly monitoring all transactions for any kind of suspicious activity & flag off such transactions for manual verification. In such cases, you will receive a call from us to verify your order before shipping it out.



Failure to complete online payment – In such a case, please retry ensuring that the information you are providing to the Payment Gateway is correct (account details, billing address, password). Also check that your Internet connection is not disrupted during the process.

However, if you see that your Transaction failed, but your account was debited for the order amount, please give us a call with your order number at (+91) 87430 00172 (10.30am to 6.30pm) & we will confirm if your order actually went through. Otherwise in such cases the debited amount will be rolled back to your account within 7 business days by your bank.

 

 

Payment by Net Banking – Kool Toyz accepts Internet Banking facility for all orders. With this payment option you directly transfer funds from your bank account to us. We ensure that all your banking details remain confidential & safe.

 

For any further queries, please feel free to get in touch with us at (+91) 87430 00172 (10.30am to 6.30pm) or  support@koolkidz.co.in.